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Make the Automated Export System (AES) Mobile Optimized

The Automated Export System (AES) is the paperless way to file the Shipper’s Export Declaration (SED) and the ocean manifest information directly to CBP. The process requires exporters to first file a Letter of Intent (LOI) that provides basic company profile information and sets forth a commitment to develop, maintain and adhere to CBP and Census performance requirements and operational standards. DHS should optimize AES for all major mobile browsers through the production of a secure mobile application version for LOI filing. The application should support both the filing of the form as well as two-way chat functionality for citizens who require help desk assistance.

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Idea No. 172